Shipping policy
At MoodbyVoi, we are committed to delivering your orders safely and efficiently.
Processing Time
All orders are processed within 1-2 business days after order confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping & Delivery Time
- Beirut: Estimated delivery within 1-2 business days
- Outside Beirut: Estimated delivery within 2-4 business days
Delivery times are estimates and may vary depending on location and external factors.
Shipping Fees
Shipping fees are calculated at checkout based on your location.
From time to time, we may offer free shipping promotions on selected orders.
Order Confirmation & Delivery
- Customers will be contacted before delivery to confirm details
- Please ensure that your shipping address and phone number are accurate to avoid delays
Cash on Delivery
We offer Cash on Delivery (COD) for all orders within Lebanon.
Delays & Responsibility
MoodbyVoi is not responsible for delays caused by:
- Incorrect shipping information
- Customer unavailability
- External courier delays
Failed Deliveries
If a delivery attempt fails due to incorrect details or unavailability, additional shipping fees may apply for re-delivery.
Contact Us
For any questions regarding your order or shipping, please contact us:
Phone/WhatsApp: 00961 71 707 306
